General and billing support
admin@thesterileprocess.comInclude your account email, plan, purchase date, and a concise description. Never send a password or complete card number.
CONTACT AND SUPPORT
We will help you reach the right solution.
Use the contact information below for account access, billing, technical support, or question-bank concerns.
Call The Sterile Process
800-733-2258Monday through Friday, 9:00 AM to 5:00 PM Pacific Time.
Report a quiz concern
Request content reviewProvide the quiz title, question number or wording, and the terminology or source concern. Do not send recalled certification examination content.
Account procedures
Review account proceduresFind steps for access activation, saved progress, billing, cancellation, technical support, and content review.